Q. Although it said on the termination screen that “The personal data you provided (name, date of birth, address, etc.) will not be deleted even after you terminated your Yu ID,” I want them deleted. Could you help me with that?

Please take note that we are not able to comply with your request for deletion.

Of your profile, the personal data you provided (name, date of birth, address, etc.) will not be deleted even after the termination, for the purposes described in the Sharing of Personal Data among Japan Post Group Companies, but will be properly managed by each group company.