The email titled “Additional email registration has failed” is sent when the email address you entered for additional registration is already registered with another Yu ID.
- You cannot register the same email address with multiple Yu IDs.
- To add the relevant email address, please delete the corresponding Yu ID and then register again.
- If you do not know your login password, please reset your password using the link below.
<To reset password>
https://mypage.jpid.pf.japanpost.jp/password/reset/request
<Related questions>
- Q. How do I delete my Yu ID?