Questions about “Registration”
- Q. Is a mobile number required when registering for Yu ID?
- Q. I registered for Yu ID, but I have not received the email necessary to complete the registration process
- Q. I cannot complete my initial registration. An error message such as “Contains invalid characters” or “Incorrect format” is displayed when I enter the email address for registration
- Q. I received a message titled “[Yu ID] Temporary Registration Failure,” What should I do next?
- Q. I pressed the URL included in the “Initial registration is complete” message but it resulted in an error
- Q. I registered to the Yu ID, and then I received an email. What should I do with it?
- Q. There is an error in the password setting and I could not proceed
- Q. During the Yu ID registration, the “Register” button on the Your profile registration screen was disabled, and I could not proceed
- Q. I cannot find my address by entering the postcode in the address field
- Q. What is the environment of PCs and smartphones for using the Yu ID?
- Q. Do I have to fill in the items, such as the landline phone number, that is not marked [Mandatory] on “Your profile registration” screen?
- Q. I do not have any email address. What should I do?
- Q. How do I register for Yu ID?