If you have not received the email with the authentication code for two-factor authentication, it may be due to any of the following reasons.
-
If the email is blocked
The email may be blocked.
Make sure that emails from “no-reply@id.pf.japanpost.jp” are allowed, and have the authentication code sent again. -
If you have set up “security settings,” etc.
Depending on your “security settings” or “forwarding settings,” emails may be sorted into the spam folder or may not be received at all. -
If the communication environment is poor
Check your communication environment.
Please contact your mobile carrier for various confirmation and setting methods.
<Related questions>
Q. How do I have the authentication code sent again for two-factor authentication sent via email or SMS?
Q. I have not received the SMS with the authentication code for two-factor authentication