Q. On the “Resident information” screen, when I select “Employee” for the relationship, the message “Enter the business name at the new address when requesting e-Tenkyo as an employee” is displayed when I try to register. Why can’t I continue to make the

You can only choose “Employee” as the relationship for the resident information, only when it is the change of address for businesses such as corporations.

For this reason, if you are selecting “Employee” as the relationship to the person being registered in the resident information, enter the name of the business changing the address on the address information screen.

Note that the information that needs to be entered differs depending on whether the business name is changed. Please refer to the table below.
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* For the change of address for businesses such as corporations, you can omit the entry of resident information. To omit the entry, press [Delete] at the right hand corner of the resident name entry field (make sure the resident information is set to 0), and proceed without making any entry.