Q. The entry of the block number is mandatory, but my old address (or new address) does not have one. What should I do? Please enter “無番地” to the block number field. Related articles Q. The “building number” of my address has a branch number (●-x). I entered this on the e-Tenkyo screen, but an error is issued and I cannot proceed to the next screen. What should I do? Q. I entered the same business name on the new and old address information screen and it resulted in an error Q. How should I enter to request e-Tenkyo as a corporate customer? Q. Can someone other than the one who is moving request e-Tenkyo? Q. I cannot find a relationship on the “Resident information” screen that matches