Q. I cannot find a relationship on the “Resident information” screen that matches If nothing matches, select “Others”. Related articles Q. On the “Resident information” screen, I wanted to set the Requested date to start forwarding to the first available date, but it resulted in an error Q. I requested e-Tenkyo with incorrect information. I want to make changes. What should I do? Q. I have requested the e-Tenkyo to “Opt in” to the delivery of change-of-address notice, but I want to change the setting to “Opt out.” What should I do? Q. Can you correct the confirmed or entered information before the request is accepted to e-Tenkyo? Q. How should I enter to request e-Tenkyo as a corporate customer?