Q. What should I do if the destination of relocation has changed after the e-Tenkyo request was successfully accepted? We are very sorry for the inconvenience, but please request the e-Tenkyo again with the changed address. Related articles Q. Is it possible to cancel the “forwarding service” (forwarding of the postal items) that I am currently receiving using the e-Tenkyo? Q. I made a request via the e-Tenkyo, but the moving was canceled. What should I do? Q. I requested e-Tenkyo with incorrect information. I want to make changes. What should I do? Q. I have not received any forwarded postal items although the “Date of registration” has passed Q. What is the delivery of change-of-address notice?