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Yu ID

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Customer Support (FAQ) | Yu ID
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e-Tenkyo and Yu ID

FAQs for this section

Q. Do I need to register to Yu ID for e-Tenkyo?
Q. I registered my new address to my Yu ID, so new address information (postal code) is displayed in the old address field on the “Address information entry” screen of e-Tenkyo
Q. I have not received the “Notification of completion for change-of-address form reception” message sent to my email address registered in e-Tenkyo. What should I do?
Q. The notification “Update to the information requested in e-Tenkyo?” was displayed after logging in to the Yu ID. Do I have to update right away?
Q. The notification “Update to the information requested in e-Tenkyo?” was displayed. What does it mean?
Q. I received a message notifying the linkage of change of address information. What does it mean?
Q. I performed the e-Tenkyo procedure. How would it be linked to the Yu ID?
Q. I will be registering to the Yu ID for the e-Tenkyo procedure. For the address, which should I register, the current address (old address) or the address of the new place (new address)?

Q. Do I need to register to Yu ID for e-Tenkyo?

Yes, you need to register to Yu ID when using e-Tenkyo.

If you do not have a Yu ID, use the e-Tenkyo after registering to the Yu ID.

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