Q. Can I use e-Tenkyo even when the new address (or old address) is overseas? Both the change-of-address form in paper and e-Tenkyo are available only for domestic relocation. Related articles Q. I made a request via the e-Tenkyo, but the moving was canceled. What should I do? Q. I received an email notifying the completion of the e-Tenkyo request. I checked the details of my request, but it does not show the “Date of reception.” Q. Up to how many people can the e-Tenkyo request be made in one procedure? Q. What should I do if the destination of relocation has changed after the e-Tenkyo request was successfully accepted? Q. Is there any difference in how to request the e-Tenkyo using the Japan Post Official App (JPN ver only), smartphone, and PC browser?