Questions about “Login”
- Q. I forgot my password
- Q. When I try to reset my password, “Invalid entry, or your Yu ID does not exist” is displayed
- Q. “An error occurred during login” is displayed and I cannot log in
- Q. I can't log in because the message "ID or password is incorrect" appears.
- Q. I forgot my login email address
- Q. My account is locked and I cannot log in
Questions about “passkey”
- Q. What is a passkey?
- Q. How do I set up the passkey?
- Q. I failed to set up my passkey. What should I do?
- Q. I cannot log in with my passkey
- Q. Can I still log in with my ID and password after setting up a passkey?
- Q. How do I remove the passkey that I have set up?